Virtual Paint Party

Cancellation Policy

Effective Date: August 12th, 2026. Used to Daydream values customer satisfaction while also protecting the integrity of our digital and creative products. Please review our refund policy carefully before making a purchase. 1. Digital Products (No Refunds.) All sales of digital products are final. This includes, but is not limited to: *Downloadable Artwork *Digital Painting Templates *Online Class Recordings *Courses *Masterclasses *Educational Materials Because digital products are delivered instantly and cannot be returned, we do not offer refunds, exchanges, or credits once access has been granted. If you experience technical issues, please contact us, and we will assist you. 2. Online Courses and Coaching Programs Due to immediate access to proprietary material, templates, and training content: *All online course and coaching sales are final. *No refunds will be issued after enrollment. *Payment plans remain binding agreements. If a live program includes a stated satisfaction guarantee in writing, that guarantee will govern that specific program. 3. In-Person Classes Class registrations secure your seat in a scheduled event. *No-shows forfeit their registration fee. *Cancellations made at least 48 hours prior to class may receive a credit toward a future class (at our discretion.) *Same-day cancellations are non-refundable. Private event policies may be governed by a separate signed agreement. Used to Daydream reserves the right to cancel or reschedule classes due to low enrollment or unforeseen circumstances. In such cases, customers will receive either: *A full refund, or *A class credit. 4. Physical products (Painting Kits, Artwork, Merchandise) If your item arrives damaged: *You must contact us within 7 days of delivery. *Photos of the damage are required. *Replacement or refund decisions are made at our discretion. We do not issue refunds for: *Minor variations in print color. *Shipping delays caused by carriers. *Incorrect addresses provided by the customer. 5. Print-on-Demand Products Products fulfilled by my printing company are custom-made to order. Because these items are printed specifically for you: *Returns and exchanges are not accepted for buyer's remorse, incorrect sizing selection, or change of mind. *Damaged or defective items must be reported within 7 days of delivery. *Photo documentation is required.